Job Description
Immediate Opportunity for IT Support Specialist in Nashville!
Join our dynamic tech team and become the backbone of our digital infrastructure. We're urgently seeking a passionate IT Support Specialist to deliver exceptional technical assistance to our growing client base. This is your chance to make an immediate impact in a fast-paced environment while advancing your career in Nashville's thriving tech scene. Apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Manage and maintain Active Directory, Azure AD, and cloud infrastructure
- Deploy and troubleshoot Windows 10/11 and macOS environments
- Execute cybersecurity protocols including endpoint protection and patch management
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve complex technical challenges
Qualifications
- 3+ years of hands-on IT support experience in a corporate environment
- CompTIA A+, Network+, or Security+ certification (or equivalent)
- Proficiency in Windows OS, Microsoft 365, and cloud services
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP)
- Experience with ticketing systems (ServiceNow, Jira) and remote support tools
- Excellent problem-solving and communication skills
- Ability to work flexible hours for system maintenance and emergencies