Job Description
Join our dynamic team as an IT Support Specialist in sunny Long Beach, CA! We're hiring immediately for a critical role supporting our growing tech infrastructure. Enjoy competitive pay, comprehensive benefits, and the chance to make an immediate impact in a collaborative environment.
At TechCorp Solutions, we empower businesses through innovative technology. As our IT Support Specialist, you'll be the hero behind our seamless operations, ensuring our team stays productive and secure. If you're passionate about problem-solving and thrive in fast-paced settings, this is your moment to shine!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows/macOS environments
- Manage user accounts, permissions, and access controls
- Install, configure, and maintain servers, workstations, and peripherals
- Document IT processes and maintain accurate knowledge base
- Implement cybersecurity protocols and data protection measures
- Collaborate with vendors for hardware/software procurement
Qualifications
- 3+ years of hands-on IT support experience
- Proficiency in Windows Server administration and Active Directory
- Strong knowledge of networking (TCP/IP, DNS, DHCP)
- Certification (CompTIA A+, Network+, or equivalent)
- Experience with helpdesk ticketing systems (ServiceNow, Zendesk)
- Excellent communication and customer service skills
- Ability to lift 30lbs and work flexible hours