Job Description
Are you a technical problem solver looking for an immediate opportunity in the heart of the Central Valley? Apex Tech Solutions is currently hiring a dedicated IT Support Specialist to join our dynamic team in Fresno, CA.
In this role, you will serve as the first line of defense for our employees, ensuring seamless technology operations. We offer a competitive salary, comprehensive benefits, and a collaborative work environment where your technical expertise is valued.
Why Join Us?
- Immediate Start: Don't wait—get your career moving today.
- Competitive Pay: $55,000 - $75,000 based on experience.
- Modern Tech Stack: Work with the latest hardware and software solutions.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to end-users via phone, email, and ticketing systems.
- Install, configure, and troubleshoot hardware (PCs, laptops, printers) and software applications.
- Manage and maintain the company network infrastructure, including Wi-Fi and cabling.
- Perform regular system backups, updates, and security patching to ensure business continuity.
- Collaborate with the IT Director to implement new technologies and improve workflow efficiency.
- Maintain accurate inventory records of all IT assets and hardware.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science, IT, or related field preferred.
- Certification in CompTIA A+ or Network+ is a strong plus.
- Proven experience in Help Desk or IT Support roles.
- Deep knowledge of Microsoft Windows 10/11 and Office 365.
- Familiarity with Active Directory and basic networking concepts (TCP/IP, DNS, DHCP).
- Excellent verbal and written communication skills with a customer-centric approach.