Job Description
Join our dynamic IT team as an IT Support Specialist in Las Vegas! Nevada Tech Solutions is seeking a tech-savvy professional to deliver exceptional technical support to our growing client base. You'll be the hero behind the scenes, ensuring seamless operations through proactive troubleshooting and innovative solutions. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in Nevada's thriving tech hub.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Manage and maintain Active Directory, cloud services, and security protocols
- Deploy and configure workstations, servers, and mobile devices
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams to implement IT infrastructure projects
- Monitor system performance and recommend optimization strategies
Qualifications
- 3+ years of experience in IT support or systems administration
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows 10/11, macOS, and enterprise networking
- Experience with Microsoft Azure or AWS cloud platforms
- Strong problem-solving and customer service skills
- Ability to work flexible hours including occasional weekends