Job Description
Join TechNova Solutions' elite IT Support Trainee program and launch your career in one of America's tech hubs! We're seeking passionate individuals to transform into high-value IT professionals through our immersive 6-month paid training program. Enjoy competitive compensation, mentorship from industry experts, and a clear path to advancement. Work with cutting-edge technology while supporting Fortune 500 clients in San Diego's thriving tech ecosystem.
Why TechNova?
• Industry-leading compensation package
• 100% paid technical certifications (CompTIA A+, Network+)
• Dedicated career advancement track
• Hybrid work model after training
• Comprehensive health benefits
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Implement cybersecurity protocols and conduct vulnerability assessments
- Manage cloud infrastructure (AWS/Azure) and SaaS applications
- Provide Tier 1-2 support to enterprise clients via ticketing systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Participate in 24/7 on-call rotation after training completion
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ certification or willingness to obtain within 90 days
- Proficiency in network fundamentals (TCP/IP, DNS, DHCP)
- Experience with Active Directory and virtualization (VMware/Hyper-V)
- Strong problem-solving and customer communication skills
- Basic scripting knowledge (PowerShell/Bash) preferred
- Ability to lift 50lbs and work in varied environments
- Valid California driver's license for occasional client visits