Job Description
Join TechAdvance Solutions' elite IT Support Trainee program and accelerate your career in Atlanta's thriving tech hub! Our comprehensive 6-month training curriculum combines hands-on experience with industry certifications, preparing you for high-demand roles with competitive compensation. Work alongside senior engineers on cutting-edge infrastructure while receiving personalized mentorship and full benefits package. This isn't just an entry-level job—it's your launchpad into a six-figure IT career.
Responsibilities
- Deploy and configure Windows/macOS systems across enterprise environments
- Diagnose and resolve network connectivity issues using Wireshark and ping utilities
- Implement security protocols and conduct vulnerability assessments
- Provide tier-1 support for cloud services (AWS/Azure) and SaaS applications
- Create and maintain technical documentation using Confluence and SharePoint
- Collaborate with cross-functional teams on system optimization projects
Qualifications
- CompTIA A+ or Network+ certification (or equivalent experience)
- Proficiency in PowerShell scripting and Active Directory administration
- Strong analytical skills with ability to troubleshoot complex technical issues
- Excellent written and verbal communication abilities
- Experience with ITIL service management principles
- Valid driver's license and reliable transportation for occasional on-site visits