Job Description
Are you a tech-savvy problem solver looking for a stable job with immediate access to your earnings? Join our dynamic team in Tulsa, OK, where we prioritize our employees' financial well-being with weekly pay.
We are currently seeking a dedicated Help Desk Support professional to join our IT department. In this role, you will be the first point of contact for employees experiencing technical difficulties, ensuring business operations run smoothly. If you have a passion for technology and a knack for helping people, we want to hear from you.
Why Join Us?
- Weekly Paychecks (No Waiting Periods)
- Competitive Hourly Rate
- Modern Work Environment
- Opportunities for Advancement
Take the next step in your IT career today by applying!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and ticketing systems.
- Troubleshoot and resolve hardware, software, and network connectivity issues efficiently.
- Install, configure, and maintain computer systems, printers, and peripherals.
- Assist with software deployment and updates across the organization.
- Document all incidents, solutions, and resolutions in the help desk database.
- Collaborate with senior IT staff to escalate and resolve complex technical problems.
- Conduct routine system backups and perform preventative maintenance checks.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science or related field preferred.
- 1-3 years of experience in IT Help Desk, Technical Support, or a related role.
- Strong working knowledge of Microsoft Windows, Office Suite, and Active Directory.
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to prioritize tasks effectively and work independently in a fast-paced environment.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Valid driver's license and reliable transportation (for occasional on-site support).