Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions Inc. is seeking motivated Help Desk Support Specialists to join our Indianapolis team. No prior experience required – we provide hands-on training in network troubleshooting, system administration, and customer service excellence. Enjoy competitive benefits, growth opportunities, and a collaborative environment where your skills matter.
Responsibilities
- Resolve technical issues via phone, email, and remote support
- Install and configure hardware/software systems
- Document incidents and maintain service logs
- Train end-users on system best practices
- Collaborate with IT teams on infrastructure projects
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent
- Basic computer literacy and problem-solving skills
- Excellent communication and customer service abilities
- Willingness to learn technical concepts quickly
- Ability to work independently and in teams
- CompTIA A+ certification preferred (training provided)