Job Description
Join TechFlow Solutions and transform your career with weekly pay! We're seeking passionate Help Desk Support Specialists to deliver exceptional IT services to our dynamic client base in Anaheim. Enjoy competitive hourly rates, comprehensive benefits, and a supportive culture where your technical expertise thrives. Apply today and start earning every week!
Responsibilities
- Resolve hardware/software issues via phone, email, and remote support
- Install/configure systems and peripherals across diverse environments
- Document tickets using ITSM tools (ServiceNow/Jira)
- Collaborate with network/security teams on complex incidents
- Train users on new technologies and best practices
- Monitor system health and proactively address vulnerabilities
Qualifications
- 2+ years IT help desk experience with Windows/macOS
- CompTIA A+/Network+ certification preferred
- Proficiency in Active Directory and Office 365
- Strong diagnostic and communication skills
- Ability to work rotating shifts (including weekends)
- Valid California driver's license for on-site support