Job Description
Launch your IT career in El Paso! TechSolutions Inc. is seeking motivated Help Desk Support Specialists to join our dynamic team. No prior experience required – we provide comprehensive training and mentorship to help you thrive. Enjoy competitive pay, growth opportunities, and a supportive work environment in the heart of Texas.
Responsibilities
- Provide remote and in-person technical support for hardware/software issues
- Troubleshoot network connectivity problems and system errors
- Document support tickets and maintain accurate records
- Train users on company systems and best practices
- Collaborate with IT team to resolve complex issues
- Install and configure new equipment and software
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Patience and willingness to learn new technologies
- Ability to work independently and as part of a team
- Customer service mindset with a positive attitude