Job Description
Join our award-winning IT team as a Network Technician in vibrant New Orleans! We're urgently seeking a skilled professional to maintain and optimize our enterprise infrastructure. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in a city known for its rich culture and dynamic tech scene. Apply today to secure your spot!
Responsibilities
- Install, configure, and maintain network hardware (routers, switches, firewalls)
- Monitor network performance using tools like SolarWinds and Wireshark
- Resolve network outages and security incidents with SLA-driven urgency
- Document network topology and create technical procedures
- Collaborate with cross-functional teams on infrastructure projects
- Implement network security protocols and compliance standards
- Provide Tier 3 support for complex network issues
Qualifications
- 3+ years of enterprise network administration experience
- Cisco CCNA or CompTIA Network+ certification required
- Proficiency in TCP/IP, DNS, DHCP, and VPN technologies
- Strong troubleshooting skills with OSI model expertise
- Familiarity with cloud networking (AWS/Azure) preferred
- Ability to lift 50 lbs and work in confined spaces
- Valid Louisiana driver's license for site visits
- Bachelor's degree in IT or related field preferred