Job Description
Join our dynamic IT team as a Part-Time IT Support Trainee and kickstart your career in technology! At TechSolutions Inc., we foster growth through hands-on experience and mentorship. This role offers flexible hours while you learn industry best practices, troubleshoot real-world issues, and contribute to our mission of seamless digital operations. Perfect for students and career-changers seeking practical exposure in a supportive environment.
Responsibilities
- Provide tier-1 IT support for hardware, software, and network issues
- Assist with device setup, configuration, and maintenance
- Document technical procedures and incident reports
- Collaborate with senior engineers on complex problem-solving
- Support cybersecurity protocols and data protection initiatives
- Conduct user training on IT systems and best practices
- Manage inventory of IT assets and peripherals
Qualifications
- High school diploma or equivalent; pursuing IT certification/degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication
- Ability to work independently and in team settings
- Customer service mindset with patience and adaptability
- Valid driver's license and reliable transportation