Job Description
Launch your IT career with Nevada Tech Innovations! We're seeking a motivated Part-Time IT Support Trainee to join our dynamic team in Las Vegas. This hands-on role offers comprehensive training in network administration, hardware troubleshooting, and cybersecurity fundamentals. You'll gain real-world experience while supporting our growing client base across the Southwest. Our collaborative environment includes mentorship from senior engineers and access to cutting-edge technology. Perfect for students or career-changers seeking flexible hours with growth potential. Apply today to start your journey in tech!
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install and configure operating systems and network equipment
- Provide Tier-1 support via phone, email, and remote assistance
- Document technical procedures and maintain service logs
- Assist with cybersecurity protocols and data backup systems
- Collaborate with senior engineers on complex infrastructure projects
- Train end-users on new software and security best practices
Qualifications
- High school diploma or equivalent; college coursework in IT preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to lift 30 lbs and work in various physical environments
- CompTIA A+ or similar certification a plus
- Valid driver's license for occasional site visits
- Flexible availability including evenings/weekends as needed