Job Description
Join TechSolutions Inc. as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals to provide essential technical support while learning industry best practices. Perfect for students or career changers, this role offers hands-on experience in a dynamic environment. Enjoy flexible hours, mentorship from senior engineers, and a pathway to full-time opportunities. Apply today to join our innovative team!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Document technical procedures and incident reports
- Provide remote and on-site technical assistance
- Assist with IT asset inventory management
- Collaborate with IT team on system upgrades
- Deliver basic cybersecurity awareness training
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Customer service experience or aptitude
- Valid driver's license (for occasional on-site visits)
- CompTIA A+ or similar certification (a plus)