Job Description
Join TechSolutions Inc., a leading IT services provider in Tampa, as a Part-Time IT Support Trainee. This entry-level role offers hands-on experience in troubleshooting, system administration, and customer support within a dynamic tech environment. Perfect for students or career-changers seeking to build foundational IT skills while contributing to real-world projects. Flexible hours available.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network setup, configuration, and maintenance
- Document incidents, resolutions, and standard procedures
- Install and configure operating systems and applications
- Collaborate with senior engineers on system updates
- Conduct basic cybersecurity awareness training
- Manage inventory of IT assets and peripherals
Qualifications
- High school diploma or equivalent; pursuing IT certification preferred
- Basic knowledge of Windows/macOS/Linux systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to lift 20lbs and work in server environments
- Customer service experience (retail/helpdesk a plus)
- Valid Florida driver's license (for occasional off-site support)