Job Description
Launch your IT career with TechNova Solutions! We're seeking a motivated Part-Time IT Support Trainee to join our dynamic team in Virginia Beach. This hands-on role offers unparalleled training in network administration, hardware troubleshooting, and cybersecurity fundamentals. Perfect for students or career-changers seeking real-world experience with flexible scheduling. Enjoy mentorship from certified professionals and potential transition to full-time roles. Join us to build technical expertise while serving local businesses and residents.
Responsibilities
- Provide tier-1 technical support for desktops, laptops, and peripherals
- Diagnose and resolve hardware/software issues via remote and on-site assistance
- Install, configure, and maintain operating systems and applications
- Document technical procedures and user interactions in ticketing systems
- Assist with network monitoring and basic security protocols
- Collaborate with senior technicians on complex infrastructure projects
- Participate in weekly skills development sessions
Qualifications
- High school diploma or equivalent; pursuing IT certification or degree preferred
- Basic understanding of Windows/macOS operating systems
- Strong troubleshooting and logical problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- Availability to work 20-25 hours/week (weekend shifts required)