Job Description
Join Nevada Tech Solutions as a Part-Time IT Support Trainee and launch your career in technology! We're seeking motivated individuals passionate about IT to provide exceptional technical support while receiving hands-on training from industry experts. This role offers flexible hours (20-25 hrs/week) and a pathway to full-time opportunities. You'll work with cutting-edge systems in a collaborative environment that values growth and innovation.
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document all support tickets and maintenance activities
- Assist with network security protocols and system updates
- Collaborate with senior technicians on complex issues
- Participate in continuous training programs
- Support office equipment setup and maintenance
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service mindset with patience and adaptability
- Ability to lift 30 lbs and work flexible hours
- Valid Nevada driver's license (travel between sites)