Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking enthusiastic individuals with a passion for problem-solving to provide essential technical support to our clients. This hands-on role offers unparalleled training in network administration, hardware troubleshooting, and cybersecurity best practices. Perfect for students or career changers looking to gain real-world IT experience while balancing other commitments.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install, configure, and maintain desktop/laptop systems
- Assist with network infrastructure monitoring and maintenance
- Create and update technical documentation and user guides
- Provide remote and on-site technical support with SLA adherence
- Collaborate with senior engineers on complex system deployments
Qualifications
- High school diploma or equivalent; pursuing IT certification preferred
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and analytical skills
- Excellent verbal/written communication abilities
- Ability to lift 30 lbs and work flexible hours
- Valid driver's license for occasional client visits