Job Description
We are seeking a highly skilled and detail-oriented Network Technician to join our dynamic team in Greensboro, NC. This is a remote-friendly position offering the flexibility to work from home while ensuring our critical IT infrastructure remains robust and secure.
About the Role:
In this pivotal role, you will be responsible for the design, implementation, and maintenance of our network systems. We pride ourselves on a culture of innovation and collaboration, and we are looking for a proactive problem-solver who can ensure seamless connectivity for our organization.
Why You'll Love Working Here:
- Remote Flexibility: Enjoy a hybrid work model with the option to work remotely.
- Competitive Compensation: Receive a salary and benefits package that reflects your expertise.
- Professional Growth: Access to continuous training and certification programs.
Responsibilities
- Install, configure, and maintain local area networks (LAN) and wide area networks (WAN) to ensure optimal performance.
- Perform network troubleshooting to identify, isolate, and resolve hardware or software issues efficiently.
- Manage and secure network firewalls, routers, and switches to protect sensitive data.
- Conduct regular system audits, performance monitoring, and security assessments.
- Respond to and resolve help desk tickets and provide technical support to end-users.
- Collaborate with the IT team to upgrade network infrastructure and implement new technologies.
- Document network configurations, changes, and procedures for future reference.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or a related technical field.
- Valid CCNA or Network+ certification is strongly preferred.
- Minimum of 2-3 years of professional experience in network administration or IT support.
- Strong working knowledge of TCP/IP, DNS, DHCP, routing protocols (OSPF, BGP), and VLANs.
- Experience with remote access technologies and VPN configurations.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and manage time effectively in a remote setting.