Job Description
Join our dynamic team as a Network Technician and become the backbone of our IT infrastructure! We're seeking a skilled professional to maintain, troubleshoot, and optimize our network systems in a remote-friendly environment. At TechSolutions Inc., we empower our employees with cutting-edge tools and flexible work arrangements. If you're passionate about connectivity and thrive in collaborative settings, this role is your gateway to career growth in Raleigh's thriving tech hub.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance using diagnostic tools and resolve connectivity issues
- Implement security protocols to protect network infrastructure
- Collaborate with cross-functional teams to support system integrations
- Document network configurations and create technical documentation
- Provide remote and on-site technical support to end-users
- Stay current with emerging networking technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 3+ years of hands-on network administration experience
- CCNA or CompTIA Network+ certification required
- Proficiency with Cisco, Juniper, and Fortinet equipment
- Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies
- Experience with network monitoring tools (e.g., SolarWinds, Nagios)
- Excellent problem-solving and communication skills
- Ability to work independently in a remote environment