Job Description
Join our innovative team as a Remote-Friendly Network Technician in Buffalo, NY! We're seeking a skilled professional to maintain our clients' critical IT infrastructure while enjoying the flexibility of remote work. This hybrid role (3 days/week in Buffalo office) offers competitive compensation and growth opportunities in a rapidly expanding tech environment.
As a key member of our infrastructure team, you'll design, implement, and troubleshoot complex network systems while collaborating with global teams. We provide comprehensive training, cutting-edge tools, and a culture that values work-life balance. If you're passionate about technology and want to make an impact without being tied to an office, apply today!
Responsibilities
- Design, implement, and maintain enterprise-level network infrastructure including routers, switches, and firewalls
- Monitor network performance using tools like SolarWinds and PRTG to ensure 99.9% uptime
- Diagnose and resolve complex network issues via remote access and on-site visits
- Configure and manage VPN solutions for secure remote employee connectivity
- Document network changes, create SOPs, and maintain configuration management databases
- Collaborate with cybersecurity teams to implement network security protocols
- Provide Level 2/3 technical support for network-related user issues
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT/Networking or equivalent certification (CompTIA Network+, CCNA)
- 3+ years of hands-on network administration experience in enterprise environments
- Proficiency in TCP/IP, VLANs, routing protocols (OSPF, BGP), and network security
- Experience with virtualization (VMware/Hyper-V) and cloud networking (AWS/Azure)
- Strong troubleshooting skills using network analysis tools (Wireshark, ping, traceroute)
- Ability to work independently with minimal supervision in remote settings
- Excellent communication skills for documenting technical procedures and training users
- Valid driver's license for occasional on-site client visits in Buffalo area