Job Description
Join TechSolutions Inc. as a Network Technician and become the backbone of our IT infrastructure! We're seeking a skilled professional to maintain, troubleshoot, and optimize our network systems in the vibrant heart of Chicago. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a dynamic environment.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance and resolve connectivity issues promptly
- Implement security protocols to protect against cyber threats
- Document network configurations and create maintenance reports
- Collaborate with IT teams to ensure seamless system integration
- Provide technical support to end-users and escalate complex issues
- Perform network upgrades and capacity planning
Qualifications
- Associate degree in IT or equivalent certification (CompTIA Network+, CCNA)
- 3+ years of hands-on network administration experience
- Proficiency with network monitoring tools (e.g., SolarWinds, Wireshark)
- Strong knowledge of TCP/IP, DNS, DHCP, and VPN protocols
- Experience with Cisco and Juniper equipment preferred
- Excellent problem-solving and communication skills
- Ability to work flexible hours including occasional on-call duties