Job Description
Launch your IT career in paradise! Pacific Tech Solutions is seeking motivated IT Support Trainees in Honolulu with a competitive $5,000 sign-on bonus. Join our award-winning team and gain hands-on experience in enterprise infrastructure, cybersecurity, and cloud technologies. We provide comprehensive training and mentorship to transform your passion into professional expertise. Enjoy Hawaii's vibrant culture while building a future-proof career in one of the world's most beautiful locations.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT procedures and maintain service desk tickets
- Collaborate with senior engineers on complex system deployments
- Participate in cybersecurity awareness training initiatives
- Support cloud migration projects and SaaS application management
- Assist with IT asset inventory and lifecycle management
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS operating systems and networking principles
- Strong problem-solving abilities and customer service orientation
- Ability to lift 25 lbs and work in both office and server environments
- Valid driver's license for occasional off-site support
- Must pass background check and drug screening
- Willingness to obtain required certifications within 6 months