Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions KC is seeking motivated IT Support Trainees in Kansas City to join our growing team. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. This 6-month program combines classroom instruction with real-world client exposure, preparing you for full-time roles as an IT Support Specialist. Enjoy competitive pay, benefits, and a clear career path within our award-winning tech company.
Responsibilities
- Master desktop/laptop hardware troubleshooting and OS diagnostics
- Learn enterprise network monitoring and basic security protocols
- Provide Tier 1 customer support via ticketing systems and remote access
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Participate in rotational shadowing across IT departments
- Complete certification preparation modules (CompTIA A+, Network+)
Qualifications
- High school diploma or equivalent; technical degree preferred
- Basic computer literacy with Windows/macOS familiarity
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Valid driver's license for occasional on-site visits
- Pass background check and pre-employment assessment
- Passion for technology and continuous learning mindset