Job Description
Launch your IT career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated IT Support Trainees in Glendale, AZ. No experience required – we'll invest in your growth through hands-on training and mentorship. Join our dynamic team to gain industry certifications, build technical expertise, and fast-track your career in high-demand IT support.
What We Offer:
- 6-week paid training program covering networking, security, and troubleshooting
- Industry-recognized certification preparation (CompTIA A+, Google IT Support)
- On-the-job training with senior IT professionals
- Career advancement opportunities to specialist/lead roles
- Comprehensive benefits package including health insurance and 401K
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support via phone, email, and in-person
- Document incidents and solutions using ticketing systems
- Assist with network infrastructure maintenance
- Collaborate with cross-functional teams on IT projects
- Implement security protocols and best practices
- Participate in continuous training and skill development
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Willingness to obtain CompTIA A+ certification
- Ability to work flexible hours including occasional weekends
- Valid driver's license (required for occasional on-site support)
- Pass background check and drug screening
- Customer service experience a plus