Job Description
We are seeking a motivated IT Support Trainee to join our dynamic team in Reno, NV. If you are eager to launch a career in Information Technology and value a weekly paycheck, this is the perfect opportunity for you. We offer hands-on mentorship, professional development, and a supportive environment for aspiring tech professionals.
In this role, you will work closely with senior technicians to gain real-world experience while providing essential support to our clients. We are looking for individuals who are passionate about technology and ready to learn.
Responsibilities
- Assist in diagnosing and resolving hardware and software technical issues for end-users.
- Provide exceptional customer support via phone, email, and in-person ticketing systems.
- Set up and configure computer workstations, printers, and peripherals.
- Maintain and update the IT asset inventory and documentation.
- Participate in training sessions to develop advanced troubleshooting skills.
- Ensure IT compliance with company security policies and standards.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field a plus.
- Basic understanding of computer hardware, operating systems, and networking concepts.
- Strong desire to learn and grow within the IT Support field.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate technical concepts clearly to non-technical users.
- Must be authorized to work in the United States.