Job Description
Launch your IT career with weekly pay and hands-on training at TechForward Solutions! We're seeking motivated IT Support Trainees in Seattle to join our dynamic team. Enjoy immediate compensation while mastering enterprise systems, cybersecurity fundamentals, and client support protocols. This accelerated 6-month program combines classroom learning with real-world projects, ensuring you job-ready in high-demand fields. Benefits include paid certifications, mentorship from senior engineers, and direct hire opportunities upon completion. Transform your passion for technology into a stable career with weekly paychecks and growth pathways to systems administration or cloud engineering roles.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Implement cybersecurity best practices including patch management and access controls
- Document technical procedures and maintain service desk tickets
- Collaborate with senior engineers on cloud infrastructure projects
- Provide tier-1 support for Microsoft 365 and Active Directory environments
- Train users on new systems and conduct technology workshops
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- High school diploma or GED required; Associate's degree preferred
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong troubleshooting skills with hardware components (PCs, printers, peripherals)
- Excellent written/verbal communication and customer service aptitude
- Ability to lift 30lbs and work in varied physical environments
- CompTIA A+ or similar certification (or commitment to obtain within 3 months)
- Valid driver's license and reliable transportation
- Pass background check and drug screening