Job Description
Launch your IT career in Columbus with our paid IT Support Trainee program! Join TechSolutions Inc. and gain hands-on experience while earning weekly paychecks. We're seeking motivated individuals passionate about technology to join our dynamic team. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive hourly wages, flexible scheduling, and a supportive environment designed to accelerate your professional development. Apply today and start getting paid weekly while building your future in IT!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist users with network connectivity, security protocols, and system setups
- Document incidents and resolutions using ticketing systems
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing training programs for emerging technologies
- Conduct routine system maintenance and updates
- Support office equipment installations and configurations
- Deliver exceptional customer service across all interactions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to work in a fast-paced, team-oriented environment
- Willingness to learn and adapt to new technologies
- Customer service mindset with patience and empathy
- CompTIA A+ certification preferred (training provided)
- Valid driver's license for occasional on-site support