Job Description
Launch your IT career with TechSolutions Pro! We're seeking motivated IT Support Trainees in Lexington, KY with immediate weekly pay opportunities. Join our dynamic team where you'll gain hands-on experience in cutting-edge technologies while receiving mentorship from industry experts. This entry-level role offers rapid career progression with competitive compensation and flexible scheduling. Perfect for recent graduates or career changers looking to break into the tech industry. Apply today and start earning weekly while building your professional future!
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document and track IT service tickets using ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Deliver exceptional customer service via phone, email, and chat
- Participate in on-call rotation for after-hours support
- Complete training modules for industry certifications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work flexible shifts including weekends
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain)
- Pass background check and drug screening