Job Description
Launch your IT career with TechSprint Solutions' weekly-paid IT Support Trainee program in Fresno! We're seeking motivated individuals to join our dynamic team and gain hands-on experience in enterprise-level IT operations. No prior experience required – we provide comprehensive training and mentorship to fast-track your growth. Enjoy the stability of weekly paychecks while building valuable skills in network administration, cybersecurity, and system troubleshooting. Work with cutting-edge technology in a collaborative environment that values innovation and professional development. This is your gateway to a high-demand career in California's thriving tech sector.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripheral devices
- Assist with network troubleshooting, including Wi-Fi connectivity and VPN setups
- Document IT incidents, resolutions, and asset inventory in ticketing systems
- Collaborate with senior engineers on complex system upgrades and migrations
- Conduct routine system maintenance and security patch implementations
- Train end-users on software applications and best practices
- Support IT asset lifecycle management and inventory control
Qualifications
- High school diploma or equivalent (AAS/CS degree preferred)
- Basic understanding of computer hardware/software concepts
- Strong problem-solving and analytical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to earn CompTIA A+ certification within 6 months
- Valid California driver's license (for occasional site visits)