Job Description
Are you ready to launch your career in Information Technology? Apex Digital Solutions is looking for a motivated IT Support Trainee to join our growing team in Stockton, CA. This is an excellent opportunity for recent graduates or career changers looking to gain hands-on experience in a dynamic corporate environment.
We provide comprehensive training, mentorship from senior engineers, and a clear path for career advancement. If you have a passion for technology and a desire to help people solve problems, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- On-the-job training and professional development.
- Clean, modern office environment in the heart of Stockton.
- Supportive team culture focused on growth and innovation.
Responsibilities
- Assist in the installation, configuration, and maintenance of hardware and software systems.
- Troubleshoot and resolve technical issues for employees, ranging from password resets to complex network errors.
- Perform routine IT audits and ensure compliance with company security policies.
- Document technical procedures and maintain an accurate inventory of IT assets.
- Collaborate with senior staff to upgrade systems and implement new technologies.
- Provide exceptional customer service and act as the primary point of contact for internal IT support requests.
Qualifications
- High school diploma or GED required; Associate’s degree in Computer Science or IT preferred.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Strong problem-solving skills and the ability to learn new technologies quickly.
- Excellent communication skills with a focus on customer service.
- Willingness to work flexible hours and participate in after-hours on-call rotation.
- Basic understanding of networking concepts (LAN/WAN) is a plus.