Job Description
Join our dynamic team at TechSolutions Orlando and launch your IT career tomorrow! We're seeking motivated IT Support Trainees to provide essential technical assistance while receiving hands-on training in a fast-paced environment. This is your opportunity to gain real-world experience with cutting-edge technology while supporting Orlando's growing tech sector. No prior experience required – we provide comprehensive training to set you up for success. Apply today and start building your IT career immediately!
Responsibilities
- Diagnose and resolve hardware/software issues for internal and external clients
- Install, configure, and maintain computer systems, networks, and peripherals
- Provide remote and on-site technical support via phone, email, and chat
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians to troubleshoot complex problems
- Assist with security updates and system maintenance tasks
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware and software
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Customer service-oriented mindset
- Ability to work independently and as part of a team
- Quick learner with adaptability to new technologies
- Valid driver's license (for on-site support requirements)