Job Description
Launch your IT career tomorrow with Orlando Tech Solutions! We're seeking motivated IT Support Trainees to join our dynamic team in Orlando, FL. No experience required – we provide comprehensive training to transform you into a tech expert. Enjoy competitive pay, career growth opportunities, and a supportive environment where innovation thrives. Start immediately and build your future in technology today!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage user accounts and permissions in Active Directory
- Document IT processes and maintain ticketing systems
- Assist with network infrastructure monitoring
- Collaborate with senior engineers on complex escalations
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and customer focus
- Willingness to earn CompTIA A+ certification
- Excellent written and verbal communication
- Ability to work in a fast-paced team environment
- Valid Florida driver's license (required for site visits)