Job Description
Join our dynamic IT team in Dallas and kickstart your career in technology! We're seeking motivated IT Support Trainees ready to start immediately and grow alongside industry experts. This hands-on role offers comprehensive training in network administration, system troubleshooting, and cybersecurity fundamentals. Perfect for recent graduates or career changers with a passion for technology. Enjoy competitive benefits, mentorship opportunities, and a clear path to advancement within our rapidly expanding tech firm.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolution processes
- Collaborate with senior engineers on complex system implementations
- Participate in regular training sessions to develop technical expertise
- Support internal IT infrastructure including servers and cloud services
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- CompTIA A+ certification or willingness to obtain within 6 months
- Ability to work flexible hours including occasional on-call duties