Job Description
Launch your IT career tomorrow with our industry-leading trainee program in Las Vegas! Nevada Tech Solutions is seeking passionate individuals to join our award-winning IT Support team. No prior experience required – we provide comprehensive training and mentorship to transform you into a certified IT professional. Enjoy competitive compensation, full benefits, and clear growth pathways to senior roles. Work in a dynamic, tech-forward environment with opportunities to specialize in cybersecurity, cloud systems, or network administration. Our collaborative culture values innovation and continuous learning, making this the perfect springboard for your tech journey.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network systems
- Diagnose and resolve user issues via phone, email, and in-person support
- Assist with hardware installations, configurations, and maintenance
- Document incidents, resolutions, and knowledge base articles
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing skills development and certification programs
- Support IT asset management and inventory processes
- Contribute to system monitoring and proactive maintenance tasks
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and analytical thinking skills
- Excellent verbal and written communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation
- Willingness to obtain CompTIA A+ certification within 6 months