Job Description
Launch your IT career in Bakersfield with our exclusive IT Support Trainee program! TechSolve Solutions Inc. is seeking motivated individuals to join our dynamic team, offering a $2,000 sign-on bonus for qualified candidates. This immersive 6-month training program combines hands-on experience with industry certifications, preparing you for a full-time role in our award-winning IT department. Enjoy competitive pay, comprehensive benefits, and mentorship from senior engineers. Don't miss this opportunity to transform your passion for technology into a professional career!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems
- Document all incidents and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Participate in cross-departmental IT projects
- Deliver user training on technology best practices
- Maintain inventory of IT assets and peripherals
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer hardware and networking
- Customer service experience or strong communication skills
- Proficiency with Microsoft Office Suite
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid driver's license and reliable transportation
- Ability to lift 30 lbs for equipment handling
- Pass background check and drug screening