Job Description
Launch Your IT Career with Paid Training!
TechHorizon Solutions is seeking ambitious individuals to join our dynamic team as IT Support Trainees. We believe in growing talent from within. This is a fantastic opportunity to enter the technology sector with a paid training program that includes mentorship, hands-on experience, and certification support.
As an IT Support Trainee, you will work alongside experienced technicians to learn the ins and outs of enterprise-level support. No prior experience is required—just the drive to learn and succeed.
Responsibilities
- Troubleshoot and Resolve: Diagnose and resolve hardware and software issues for internal clients.
- System Maintenance: Install, configure, and update operating systems and applications.
- Network Support: Assist in maintaining local area networks (LAN) and ensuring connectivity.
- Help Desk Support: Provide Tier 1 support via phone, email, and ticketing systems.
- User Training: Educate staff on new software tools and security protocols.
Qualifications
- Education: High school diploma or GED required; Associate degree in IT is a plus.
- Technical Basics: Basic knowledge of Microsoft Windows and Office Suite.
- Communication: Excellent verbal and written communication skills.
- Problem Solving: Strong analytical thinking and ability to troubleshoot issues methodically.
- Eagerness to Learn: Willingness to complete paid training and earn certifications (CompTIA A+).