Job Description
Launch your IT career with our comprehensive paid training program! Omaha Tech Solutions is seeking motivated individuals to join our IT Support Trainee initiative. No prior experience required – we provide hands-on training in network administration, system troubleshooting, cybersecurity fundamentals, and customer service excellence. This 12-week program combines classroom instruction with real-world experience, followed by a full-time role with our growing tech team. Enjoy competitive pay, benefits, and clear career progression paths.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide Tier 1 technical support via phone, email, and chat
- Document IT procedures and maintain accurate knowledge base
- Collaborate with senior engineers on complex infrastructure projects
- Implement security protocols and best practices
- Train end-users on system usage and troubleshooting
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and problem-solving skills
- Strong communication and customer service aptitude
- Ability to learn technical concepts quickly
- CompTIA A+ or Network+ certification preferred (not required)
- Valid driver's license and reliable transportation
- Pass background check and drug screening