Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions Inc. is seeking motivated individuals to join our Irvine-based IT Support Trainee initiative. No prior experience required – we provide hands-on training in networking, cybersecurity, cloud systems, and enterprise software. This 12-week program combines classroom instruction with real-world mentorship, ensuring you job-ready skills for in-demand tech roles. After successful completion, earn a full-time position with competitive benefits and growth opportunities in our dynamic tech environment.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems under expert guidance
- Monitor network performance and security protocols
- Document technical issues and resolutions using ITSM tools
- Provide Tier 1 support to internal/external users via ticketing systems
- Participate in cross-functional IT projects during training
- Master cloud platforms (AWS/Azure) and virtualization technologies
- Adhere to ITIL best practices and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to earn industry certifications (CompTIA A+, Network+)
- Valid CA driver's license (for occasional site visits)
- US citizenship or legal work authorization required