Job Description
Launch your IT career with our comprehensive paid training program! TechNexus Solutions is seeking motivated IT Support Trainees in Durham, NC. No prior experience required – we invest in your growth through hands-on training, mentorship, and industry certifications. Join our award-winning team in the heart of North Carolina's tech hub and build a future-proof career in IT.
What We Offer:
- 6-week intensive paid training program ($42,000/year salary during training)
- Full benefits package (health/dental/vision, 401K matching)
- Guaranteed full-time position post-training
- Opportunity for Cisco/CompTIA certifications
- Career advancement pathways to systems administration or cybersecurity
Responsibilities
- Deploy and configure hardware/software systems under supervision
- Troubleshoot desktop/laptop issues and network connectivityDocument technical procedures and create knowledge base articles
- Provide Tier 1 user support via phone/ticketing systems
- Participate in cybersecurity best practices training
- Collaborate with senior engineers on infrastructure projects
- Complete certification modules (CompTIA A+/Network+)
Qualifications
- High school diploma or equivalent required
- Basic computer literacy (Windows OS, internet navigation)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Pass background/drug screening
- Must be authorized to work in the US
- Interest in pursuing IT certifications