Job Description
Launch Your IT Career in Miami with Paid Training!
Join TechSolve Solutions' award-winning IT Support Trainee Program and transform your passion for technology into a professional career. We're seeking motivated individuals for our comprehensive paid training program designed to build foundational IT skills through hands-on experience and mentorship. No prior experience required – just your drive to learn and grow in Miami's thriving tech scene.
What You'll Gain:
- Full salary during 12-week paid training period
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- 1:1 mentorship with senior engineers
- Guaranteed full-time role post-training
- Competitive benefits package (health/dental/vision)
Responsibilities
- Master core IT support protocols and troubleshooting techniques
- Deploy and configure Windows/macOS workstations and peripherals
- Manage Active Directory accounts and group policies
- Resolve hardware/software issues via ticketing systems (ServiceNow)
- Implement cybersecurity best practices for endpoint devices
- Document technical procedures and knowledge base articles
- Collaborate with cross-functional teams on infrastructure projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy (OS navigation, internet usage)
- Strong problem-solving and analytical mindset
- Excellent written and verbal communication skills
- Ability to lift 20 lbs and work in server environments
- Valid Florida driver's license (for occasional site visits)
- Pass background check and drug screening
- Commitment to 12-month employment post-training