Job Description
Launch your IT career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals for our IT Support Trainee position in Atlanta. No prior experience required – we provide all necessary training to transform you into a certified IT professional. Enjoy competitive pay, benefits, and a clear career path within our growing organization.
Our 12-week hands-on training covers network administration, hardware troubleshooting, cybersecurity basics, and customer service excellence. Upon completion, you'll join our support team maintaining enterprise systems for Fortune 500 clients. This is your gateway to a stable, high-demand career in technology.
Responsibilities
- Participate in immersive technical training modules covering Windows/Linux systems, cloud infrastructure, and network security
- Learn to diagnose and resolve hardware/software issues through simulated and real-world scenarios
- Develop customer communication skills for technical support interactions
- Assist senior technicians with system monitoring and maintenance tasks
- Document technical procedures and create knowledge base articles
- Collaborate in cross-functional teams during training projects
- Complete industry certification exams (CompTIA A+, Google IT Support)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving ability and attention to detail
- Basic computer literacy (email, internet, file management)
- Excellent verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to learn new technologies and adapt to changing systems
- Valid driver's license and reliable transportation
- Pass background check and drug screening