Job Description
Launch your IT career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated IT Support Trainees in Glendale, AZ. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and help desk operations. Join our dynamic team and gain industry-recognized certifications while earning a competitive salary. This 6-month program combines classroom instruction with real-world experience, setting you up for long-term success in the growing IT field.
Responsibilities
- Assist users with hardware/software troubleshooting and installation
- Support network infrastructure monitoring and maintenance
- Document technical issues and resolutions in ticketing systems
- Participate in cybersecurity best practices training
- Collaborate with senior technicians on complex projects
- Complete certification coursework (CompTIA A+, Network+)
- Conduct routine system audits and updates
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Ability to work in a team environment
- Reliable transportation and punctuality
- Passion for technology and continuous learning