Job Description
Launch your IT career with our paid training program! TechSolutions Pro in Chandler, AZ is seeking motivated individuals for our IT Support Trainee position. No experience required – we provide comprehensive hands-on training to transform you into a confident IT professional. Join our award-winning team and gain expertise in network administration, cybersecurity, and system optimization while earning a competitive salary.
What You'll Gain:
- 12-week paid training program covering Windows/Linux systems, cloud services, and helpdesk protocols
- Mentorship from senior engineers and dedicated career coaching
- Industry certifications (CompTIA A+, Network+) preparation support
- Full-time position upon successful completion of training
If you're tech-savvy, eager to learn, and ready to build a future in IT, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and permissions across Active Directory
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
- Provide Tier 1 helpdesk support via phone, email, and remote access
- Participate in 24/7 on-call rotation after training completion
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and analytical thinking skills
- Excellent written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to learn technical concepts quickly
- Valid driver's license (for potential on-site support)
- Passion for technology and continuous learning