Job Description
Are you ready to kickstart your career in Information Technology?
We are urgently seeking a motivated IT Support Trainee to join our innovative team in Omaha, NE. This is an excellent opportunity for recent graduates or career changers to receive structured training, mentorship, and hands-on experience with enterprise-level technology.
Why You Should Apply:
- Comprehensive training program designed for career starters.
- Exposure to a wide range of technologies in a fast-paced environment.
- Clear roadmap for professional growth and promotion.
Take the first step towards a rewarding future in tech. Apply today!
Responsibilities
- Hardware & Software Support: Install, configure, and troubleshoot workstations, laptops, printers, and mobile devices.
- Troubleshooting: Diagnose and resolve technical issues for end-users via phone, email, and in-person support.
- Network Assistance: Assist in maintaining local area networks (LAN) and ensuring connectivity stability.
- Inventory Management: Help maintain accurate records of IT assets, software licenses, and hardware inventory.
- User Training: Educate employees on best practices for IT security and software usage.
- Project Support: Collaborate with senior technicians on system upgrades, migrations, and server maintenance.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Technical Knowledge: Basic understanding of Windows and Linux operating systems.
- Communication: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
- Problem Solving: Proven ability to troubleshoot problems and think critically under pressure.
- Availability: Must be available to work full-time and participate in on-call rotation if required.