Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated IT Support Trainees in Kansas City, MO with zero experience required. Our paid 6-month training program combines hands-on experience with mentorship from industry experts. You'll gain in-demand skills in network administration, cybersecurity fundamentals, and system troubleshooting while building a professional network in Kansas City's thriving tech scene. Join a company that invests in talent and offers clear career progression paths.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for employees
- Install, configure, and maintain desktop hardware and software systems
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on network infrastructure projects
- Participate in daily IT operations and service request management
- Complete weekly training modules and certification prep
Qualifications
- High school diploma or equivalent (degree preferred)
- Passion for technology and eagerness to learn
- Strong problem-solving and communication skills
- Ability to work in a fast-paced team environment
- Basic computer literacy (MS Office, OS navigation)
- Valid driver's license (for occasional site visits)
- Must pass background check and drug screening