Job Description
Launch your IT career in Seattle's thriving tech scene! TechSolutions Northwest is seeking passionate individuals for our IT Support Trainee program. No prior experience required – we provide comprehensive hands-on training to transform you into a skilled IT professional. You'll work alongside industry experts in a collaborative environment, gaining real-world experience while supporting our clients' technology needs. This is your gateway to a rewarding career in information technology!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop and laptop systems
- Assist with user account management and access permissions
- Document technical procedures and maintain service logs
- Collaborate with senior technicians on complex problem resolution
- Participate in ongoing training sessions and skill development workshops
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and critical thinking abilities
- Excellent communication and interpersonal skills
- Basic familiarity with Windows/macOS operating systems
- Eagerness to learn technical concepts and procedures
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation