Job Description
Launch your IT career with our comprehensive trainee program! TechSolutions Inc. is seeking motivated individuals in Chandler, AZ to join our award-winning IT Support team. No prior experience required – we provide full training and mentorship to transform your passion for technology into a professional career. Enjoy a supportive environment with growth opportunities, competitive benefits, and the chance to work with cutting-edge technology. Perfect for recent graduates or career changers ready to excel in the fast-paced IT sector.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Assist with network administration and security protocols
- Collaborate with senior technicians on complex problem-solving
- Participate in ongoing training to develop technical expertise
- Support office equipment maintenance and inventory management
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Valid driver's license (for occasional equipment transport)
- Pass background check and drug screening
- Reliable transportation to Chandler office