Job Description
Are you looking to launch a rewarding career in Information Technology? Albuquerque Tech Solutions is seeking motivated IT Support Trainees to join our growing team. We do not require prior experience—just a genuine interest in technology and a strong drive to learn. We offer hands-on training, mentorship, and a clear pathway to advancement in the IT field.
Why Join Our Team?
- Comprehensive paid training program to build your skillset.
- Opportunity to earn a competitive salary while you learn.
- Career growth in a dynamic and supportive tech environment.
- Modern office located in the heart of Albuquerque.
Responsibilities
- Assist in troubleshooting hardware and software issues for end-users.
- Monitor and respond to incoming IT support tickets in a timely manner.
- Learn and support network infrastructure and server maintenance.
- Perform regular data backups and system updates.
- Collaborate with senior technicians to resolve complex technical problems.
- Provide excellent customer service and technical support to internal employees.
Qualifications
- High school diploma or GED equivalent required.
- Familiarity with computers, smartphones, and basic operating systems.
- Strong problem-solving and analytical thinking skills.
- Excellent written and verbal communication abilities.
- Ability to work in a collaborative team environment.
- Willingness to obtain IT certifications (we will support this).