Job Description
Join TechAdvance Solutions as an IT Support Trainee and launch your career in technology! We're seeking motivated individuals in Lubbock, TX to join our dynamic team immediately. No prior experience required – we provide comprehensive training to transform you into a skilled IT professional. Enjoy competitive pay, growth opportunities, and a collaborative environment where your technical curiosity thrives.
Responsibilities
- Provide frontline technical support for hardware, software, and network issues
- Assist users with system setups, configurations, and troubleshooting
- Document incidents and solutions using ticketing systems
- Collaborate with senior technicians on complex escalations
- Participate in hands-on training for cybersecurity best practices
- Conduct hardware installations and peripheral maintenance
- Support office technology infrastructure including printers and servers
- Learn and implement ITIL service management principles
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy with willingness to learn technical skills
- Strong problem-solving and critical thinking abilities
- Excellent communication and customer service skills
- Ability to work in a fast-paced, team-oriented environment
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning
- Ability to lift 20lbs for equipment maintenance